Pintya1102
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08-17-2024 03:50 PM in
Galaxy S
Has any one faced this issue? I got this green line all of a sudden last week. Went to their Service center and there were others too. But samsung is asking to pay for replacement while s20 s21 s21fe s20fe is covered under OCTA. Trying to reach out to correct stakeholders inside samsung.
4 Comments
goodthings
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08-17-2024 04:38 PM in
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
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08-17-2024 04:38 PM in
Galaxy S
Your's most welcome to here.
Ajithr4
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08-17-2024 09:15 PM in
Galaxy S
Post it in social media. Raise a strong complaint to their customer service.
cs_member10
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08-18-2024 11:04 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you kindly contact the dedicated WhatsApp helpline ( 1800-5-7267864 Operations 24*7 ) they will guide you with the exact information regarding this.
Warm Regards,
Samsung Customer Support