My dear complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's free of cost. Thanks.
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. In case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.
