Original topic:

Green line on display

(Topic created on: 06-23-2022 03:30 PM)
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Sukdev24
Beginner Level 2
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Galaxy S

After May security update, m y s20 plus screen was suddenly shows permanent green line with no drop or accident.

5 Comments
Galaxy S
Bro lot of s20 plus have this problem but many service center are not accepeting it as they will have to change display for free
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Galaxy S
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Pratheep007
Active Level 9
Galaxy S
Hi,
We have formed a page wherein many users who have experienced DISPLAY GREEN LINE ISSUE are expressing their grievance.
Please join this below thread to represent this display failure issue collectively.
Thread/ post name: ASSEMBLY POINT FOR ALL GREEN LINE ISSUE CUSTOMERS.
Search for the above page/thread in Samsung members app.
And Please post / copy paste your grievance once again in this group to show a collective representation of the problem. Thank you.
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anbk
Active Level 4
Galaxy S
Same. It was green line yesterday now there is another pink line.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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