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Original topic:

Green line on display of s21fe

(Topic created on: 08-15-2025 03:52 PM)
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rivuhc
Beginner Level 5
Options
Galaxy S

image

My mother's s21fe is getting this green light. 

Please advise 
7 Comments
ram_ram
Expert Level 3
Galaxy S
Ask for free replacement of display in samsung service center
rivuhc
Beginner Level 5
Galaxy S
Okay
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Solution
BiRdMaN
Expert Level 5
Galaxy S
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., 3 years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
Arun_S_
Active Level 4
Galaxy S
Contact samsung customer care, get a service checkup receipt from Samsung authorised service center before September 2025 and sent mail to support.india@samsung.com with these details as proof of intimation.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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