Original topic:

Green line on S21 FE post UI 7update post Google app update

(Topic created on: 05-17-2025 03:46 PM)
464 Views
Shailesh_Kumar
Expert Level 5
Options
Galaxy S
After updating my S21FE to UI 7 last week, my phone was working fine , no issue found .

This morning, after updating my Google app, I suddenly saw a green light! It was faint, then after thay i've restarted & now I have a permanent green line. 
 Plus, my back glass glue is coming off! 

I will be visiting the service center to obtain their assessment. 

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S21FE


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S21FE


image
S21fE


18 Comments
Galaxy S
My free Replacement is valid till september but if my device clear the WRT test by samsung then only I will get the free Replacement.
Have to visit on Monday.
Mani4
Expert Level 5
Galaxy S
all the best bro
Galaxy S
Thank you 🙏
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Mani4
Expert Level 5
Galaxy S
please accept it as a solution
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Remis
Active Level 7
Galaxy S
I have got Green line on exactly same spot on my S21 FE...... thanks Samsung.
Visited service centre and they rejected because my phone was 3 years 4 months old....
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Galaxy S
I purchased in 2022.
Free Screen Replacement by any software issue is valid for 3 year from the date of purchase without any physical damage.
Valid if it get passes the WRT test by Samsung .
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Shonzzzz
Expert Level 4
Galaxy S
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Shonzzzz
Expert Level 4
Galaxy S
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