Original topic:

Green line issue

(Topic created on: Thursday)
99 Views
mhsojib
Active Level 1
Options
Galaxy S
 Samsung Galaxy S22 plus UI 7 but green line, Snapdragon edition,, It's a phenomenon occurrence in Samsung devices mainly S series,, After green line issue, oneplus provides their customer free service ,, what about Samsung,, every users critisizing Samsung. 
6 Comments
bold
Expert Level 5
Galaxy S
Visit the service center. Your issue will be resolved there. As far as I know, if your device has no water damage, scratches, dents, or any such issues, and if it has not been more than three years since you purchased the device, then your display might be replaced free of cost, and you may only need to pay the labor charges.

If you are satisfied with my suggestions, kindly click on the three dots at the top right side of this comment and mark it as a solution. Thank you.
0 Likes
whosmee_e
Active Level 5
Galaxy S
I guess samsung provides screen replacement in phone is under 3 years after purchase
(Confused if this is applicable for all phones or just s23 series?
0 Likes
ram_ram
Expert Level 3
Galaxy S
Yes samsung don't provide free replacement better go for oneplus
0 Likes
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept it's as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy S
You're welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience, and we wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

If anyone facing line issues on device's display, we encourage them to visit any Samsung authorized service center. Our technician team will inspect the device to provide the necessary assistance.

Please note that Samsung is offering free replacements for selected models, applicable only to products without any physical or liquid damage.

Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified engineers of Samsung. Additionally, all parts used will be genuine to ensure the highest quality of service. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes