You will need to post this on Twitter, because if this continues, Samsung will remain profitable, but the loss will be borne by the people of India. Go ahead and tweet, tagging Samsung as well as popular YouTubers like TechBurner, TrakinIndia, Gadgets 360, GSMArena, the Department of Consumer Affairs, Jagao Grahak Jago, and explain your issue so that everyone knows what Samsung is doing.
These YouTubers promote for money, but they never talk about after-sales service because Samsung pays them heavily for promotions. Now, it is our responsibility to highlight these issues; otherwise, these unfair practices will continue.
Recently, OnePlus announced a lifetime free screen replacement for green line issues caused by software, so Samsuna should follow suit.
I own the S24. No, I didn't face any such issue. But I had taken precautions to avoid it by downloading the update in a cool room and installing after some time similarly in cooler surrounding. Also make sure the battery is more than 60-70%. The issue of green line is more in previous S series like S23, S22 due to older M12 and M11 display panels where the issue was rampant. The S24 and S25 series use M13 display in whom this problem is comparatively less seen. Just take these precautions and you will be fine
As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.
While we acknowledge that issues can arise due to individual usage patterns and other factors, we want to assure you that our dedicated customer support team is always here to assist you in resolving any concerns that may occur post-update.
We encourage you to proceed with the update confidently, knowing that we are committed to providing help and support if needed as per policies.
