Green line issue

[Vyshak222]

A Green line suddenly came on my S23 yesterday and this issue is being reported by many having S23 Samsung should look into it and do the needful and provide a free replacement or repair for my problem

[mrprash141]

Samsung totally should replace your screen if it's not physically damaged.

[Kunapatra]

Visit the Nearby Samsung Service Centre with Bill & Device Box if there is no physical damage then they will replace the screen

[SanMaster]

Please give an update. Are they willing to address the problem?

[Kunapatra]

Till now there has been no official confirmation from Samsung Officials as to why and how it occurred to some devices 

[Vishk92]

Did device overheat?

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[srj5893]

Even I've faced the same issue. We need to make a list city wise along with model number and raise consumer complaint against Samsung India.