Original topic:

Green line issue

(Topic created on: 11-07-2024 04:07 PM)
315 Views
Athulmp
Active Level 1
Options
Galaxy S
After one ui 6.1 updation iam facing green line issue
7 Comments
Rvira
Active Level 5
Galaxy S
Plz go through this msg,

Contact them. thanks1730976096053.jpg
Athulmp
Active Level 1
Galaxy S
How is it
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Dilshadap98
Active Level 1
Galaxy S
Same here
goodthings
Expert Level 5
Galaxy S
Follow above-mentioned.
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Galaxy S
I see that this post has been marked as resolved. What did you do to fix the green lines I want mine gone as well and I dont want to spend a fortune for a new display.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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