Green line issue

[Siddharth2Singh]

Hello Samsung. On March 29, 2024, I updated my Samsung S23 Ultra to One UI 6.1. Suddenly, on April 2, 2024, I noticed a green line issue on my phone. I purchased this phone on February 27, 2023.

Please help me resolve this green line issue.

Update:- Now the service center representative is telling me to pay for the screen repair. 

[S_Kumar73]

OMG. 😳

[S_Kumar73]

https://twitter.com/vskumar1972/status/1775718289903354103?s=19

I posted your issue in Twitter. You can comment your issues in that

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click 3dots in my reply section and click on accept solution. Thanks.

[Siddharth2Singh]

They told me to send the job sheet.

[goodthings]

Please take jobsheet from Samsung service center and send them. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

[41542993001036740201]

250

[Sreeram112233]

Will be replaced at 0 cost under warranty

[Siddharth2Singh]

My phone's warranty has expired.
In February.

[Sreeram112233]

Ok then u should pay the display cost. Thats why we should buy the additional warranty while buying new phones.