Green line issue

[Siddharth2Singh]

Hello Samsung. On March 29, 2024, I updated my Samsung S23 Ultra to One UI 6.1. Suddenly, on April 2, 2024, I noticed a green line issue on my phone. I purchased this phone on February 27, 2023.

Please help me resolve this green line issue.

Update:- Now the service center representative is telling me to pay for the screen repair. 

[GhaghlkaHarsh]

So you should write a email to samsung CEO about your problem your problem raised after a update so it's not your mistake it's a samsung update problem so you write an email to Samsung CEO india.
Thanks
So you can not find Samsung CEO email so please DM on samsung members app i provide you.

[S_Kumar73]

All samsung phones comes with AMOLED screen will get this issues whether its budget phones or Flagship phones.

[GhaghlkaHarsh]

Yes

[Pavandivvela]

Ohoo this **bleep** is back again 🤦🏻

[SamPro]

Offcourse it will. S24 series is there in market. So screw the older series.

[SamPro]

Tweet to Samsung India about it. One time screen and battery replacement is done free of cost even if it's out of warranty for green line issues. Try tweeting and check. I got my s20 plus screen repaired by tweeting.

[Siddharth2Singh]

I did tweet them, and they told me to send my contact details.

[SamPro]

Good. They will call you. Ask for an email confirmation that post inspection if mobile hardware is found ok then screen will get replaced free of cost. Once you receive the mail, book an online appointment and visit service center again. They will replace the screen free of cost.

[sids91]

Did they replace your screen free of cost?

[ѵօϲɑӀ4ӀօϲɑӀ]

Drop an email on servicehead.in@samsung.com

I am 99% sure they will help you with this issue. Kindly co-ordinate with them.