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08-10-2025 12:44 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we regret to inform you that any physical damage exhibited on your device falls outside of our warranty coverage. We kindly ask for your cooperation with our service center team, who are more than happy to assist you with the next steps and potential solutions.
Your satisfaction is our priority, and we aim to provide the best service possible. Please do not hesitate to contact us if you have any further inquiries.
Warm Regards,
Samsung Customer Support
