Original topic:

Green line issue

(Topic created on: 07-09-2024 08:01 PM)
316 Views
LakshKedia
Beginner Level 3
Options
Galaxy S
Hello everyone 
I bought s21 fe recently (snapdragon). I wanted to ask that should I update my samsung s21 fe to latest version because i heard some reviews that some green line issue is there. Please suggest me should i update my phone to the latest version
7 Comments
Mukesh17504
Active Level 3
Galaxy S
U could update the mobile if the update is a stable version instead of any beta or test version. Even if u get green line issue samsung gives u one time free screen replacement.
LakshKedia
Beginner Level 3
Galaxy S
But it is not in warranty
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Mukesh17504
Active Level 3
Galaxy S
They will still give a free screen change but only once i guess
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Mukesh17504
Active Level 3
Galaxy S
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LakshKedia
Beginner Level 3
Galaxy S
Thank u for ur help
But do u know that is this problem only occurs in exynos or in snapdargon too
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Amijaz
Active Level 6
Galaxy S
So far only in Exynos, but they are replacing it for free till 30th September if effected: https://r2.community.samsung.com/t5/Galaxy-S/Free-Screen-Replacement-till-30th-September-Green-Line-...
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. So you can freely update your device.

Warm Regards,
Samsung Customer Support

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