Green line issue after one ui 7

[swarntam]

Hi !

I was proud fan of samsung and currently owner of Galaxy S21 FE.

After updating to One UI 7, My screen got green line and without any heating or other problem.

How to solve it ?

Please help.

[SabirMomin]

Same issue occured with me in my S22 plus. After One UI 7 update vertical thin line appeared on left side of display and after 3 days vertical green line has also appeared. Then visit to service center, they denied for free replacement and give me Rs.19500/- estimate (Display+Battery) for repair. then mailed to customer support they also gave same answer that we can not go out of our warranty policy. Again mailed to service head they depute one person for handle my case, after that finally they gave me 50% discount and I repaired my devise. My device was in excellant condition and 2 years 2 month old.

[BiRdMaN]

Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful please Accept it as a Solution Thank you 😊

[ram_ram]

My s22 mobile display got Green line got free replacement

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[ram_ram]

Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try

[swarntam]

They don't care. I don't think I'll buy samsung again.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.