Green line appear on screen

[Members_biuzKQ2]

Hello team, 

I am using S23, after a software update a green line appear on the dispaly, can samsung help me to resolve the issue.

Thanks 

[BiRdMaN]

ShAMeSUNG: Pay more and suffer more

[Rohitkumarmondal]

Few Guidelines During Update to avoids green lines-
1. Initially charge the phone to 80-90%.
2. Refrain from charging during installation.
3. An air-conditioned environment is optimal for installation and subsequent phone placement.
4. Allow sufficient time before initial use.
Keeep your phone cool....

[BiRdMaN]

Visit the service center

[Rohitkumarmondal]

Few Guidelines During Update to avoids green lines-
1. Initially charge the phone to 80-90%.
2. Refrain from charging during installation.
3. An air-conditioned environment is optimal for installation and subsequent phone placement.
4. Allow sufficient time before initial use.
Keeep your phone cool....

[ram_ram]

My s22 mobile display got Green line after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care try your luck

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support