Green line and Display issue in front camera of Samsung S22 ultra. What to do ?

[shankzz]

Issue with my Samsung Galaxy S22 ultra Display. At first there was a horizontal line issue near front camera and now a horizontal Green line started showing in my display after the software update. 

There is no physical damage to my device. What to do ?

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[shankzz]

I have done the said diagnosis. Went to service center and they are now advising me to go for Screen Replacement at my own cost which I feel is incorrect as there is no physical damage to the device. It seems before September 30th, they were replacing the display for free, but not now

[Búñny]

Did you replace the screen after white horizontal line?