Green line, Pink line and unstable UI.

[Rp2902]

So, i recently updated my Samsung galaxy s22 with the latest One UI 7 following which my phone got an pink and Green line which later turned to be white line... So i reached samsung service center and there i was told that my device is more than 3 years old so i am not getting a free screen replacement... I tried to contact samsung care they told me the same thing that this is the company policy and i have to pay for the repair... And they claimed that the software is stable. Please Samsung explain why there is bug in your UI also please enlighten why many people are getting lines on their expensive devices... And please tell whether i was a fool who purchased your device just after few days of its launch. 

[Rp2902]

I don't understand why samsung has this weird policy... They should replace their defective display panels for free... As it is completely company's fault in this.

[ram_ram]

Have to send email to Samsung care +

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

You have already connected with our support team and service team, they have guided you according to Samsung policies, please be informed that charges for repair are applicable for out of warranty product.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

[Rp2902]

Explain various factors.. Comeon you guys should have guts to accept that the vertical line are because of your fault