Samsung removing post please read this
Update : 8/10/24
After continuous communication and persistently raising the issue every day, I’m happy to share that Samsung has finally agreed to provide a free display replacement for my S22 Plus. Today, I received my phone back with a brand-new screen, and I only had to pay the labor charges (₹649), which I feel is fair enough.
I'm glad I stood by my concerns and followed the process through to the end. I hope this encourages others who are facing similar issues—stay persistent, don't give up, and fight for a fair solution. It’s worth it in the end!
Wishing you all success in getting a satisfactory resolution!
See here same issue on my s23 also after updating. Battery also rapidly draining.Customer care also I called. And they are not ready to give replacement. I have call recording also.
I’m reaching out to share my frustrating experience with my Samsung Galaxy M52 5G. Recently, a pink line suddenly appeared on the screen. I took it to the customer service center, where they confirmed that there’s no physical damage—no scratches or anything on the screen.
They informed me that this issue was caused by a faulty update from Samsung, but despite this, they refuse to replace the display for free. To make matters worse, I’ve tweeted multiple times and sent emails to customer care, but they aren’t replying or offering any help.
It’s incredibly disappointing to see a major company not stand behind their product when it’s clearly a software issue on their end. Has anyone else faced a similar problem? What steps did you take? I’m considering my options moving forward, as this experience has left me questioning my loyalty to Samsung.
They informed me that this issue was caused by a faulty update from Samsung, but despite this, they refuse to replace the display for free. To make matters worse, I’ve tweeted multiple times and sent emails to customer care, but they aren’t replying or offering any help.
It’s incredibly disappointing to see a major company not stand behind their product when it’s clearly a software issue on their end. Has anyone else faced a similar problem? What steps did you take? I’m considering my options moving forward, as this experience has left me questioning my loyalty to Samsung.
