Original topic:

Green Lines on Galaxy S21 FE – Replacement Charges Question

(Topic created on: 11-03-2024 12:46 PM)
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SiddhantParekh
Active Level 1
Options
Galaxy S
I've recently noticed green lines appearing on my Galaxy S21 FE screen. After reaching out to customer service and waiting about two weeks, they finally agreed to replace the screen. However, they informed me that I’d need to cover some charges: 18% GST on the screen which is roughly around 1938 INR, a 225 INR fee for tape, and an additional 500 INR (including GST) as a labor charge. In total 2663 INR.

FYI, my phone is 2 years old. Does anyone know if these prices sound accurate, or if there’s a standard fee for this kind of repair? 


9 Comments
SAMA5212
Active Level 3
Galaxy S
Does it appear after October's security update?
0 Likes
Galaxy S
Yes
itmerk
Active Level 4
Galaxy S
Good news
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samd25
Active Level 1
Galaxy S
Which processor snapdragon or exynos?
0 Likes
Galaxy S
Exynos
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samd25
Active Level 1
Galaxy S
Did you face this after software upgrade? If so after which one?
0 Likes
Galaxy S
Yes I got 1 line after October update and now there are 4 lines
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samd25
Active Level 1
Galaxy S
Oh, i won't update then
0 Likes
sreejithsreejith
Beginner Level 2
Galaxy S
I m facing green line issue
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