Original topic:

Does the free replacement for green/pink line have labour charge? How does the charge is determined?

(Topic created on: a month ago)
89 Views
revex
Active Level 4
Options
Galaxy S

Hey Samsung Members,

For those who have received a free screen replacement due to the green/pink line issue, I have a question—did you have to pay anything for labor or other charges?

I came to know that there is a possible labor costs + GST even for a free replacement. Is this a fixed charge, or does it vary by location?

Would love to hear from others who have gone through the process! Let’s share our experiences to get more clarity.

3 Comments
kpdhan
Active Level 2
Galaxy S
Change the brand don't waste again in replacement on your time and money
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revex
Active Level 4
Galaxy S

Yes, It is frustrating to continue using phone with line issue, but its also not possible for most of them to change the brand as you have to spend a good enough money to get a decent phone. So thought to raise a concern about the issue and get it escalated.

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ram_ram
Active Level 6
Galaxy S
Sir my Samsung s22 mobile display got Green line on 1st of Jan after repeated request samsung changed my mobile display free of cost samsung service center asking me to pay 15k don't pay go to galaxy app send email to Samsung care try
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