Original topic:

Green Line issues

(Topic created on: Tuesday)
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Jewel138
Beginner Level 3
Options
Galaxy S
I have got 3-4 Pink line after updation of ny Samsung s23. I have no original Invoice and no option to avail it. I have my full box with phone. What can I do for replacing my screen at service centre without any cost.
8 Comments
Intu122
Beginner Level 3
Galaxy S
Is this for heating?
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Jewel138
Beginner Level 3
Galaxy S
No normal heat as of use no other issue other than this green line
Intu122
Beginner Level 3
Galaxy S
40°C?
And befor update, did u have any pink or green line?dude
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Jewel138
Beginner Level 3
Galaxy S
No lines before update after an update the phone turned ON with a pink line later it get brighten more
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sumitdala
Expert Level 2
Galaxy S
First, visit your nearest Samsung service center and explain the issue. They don't ask for an invoice. Just take the box with you, but only show it to them when they ask. They'll inspect your phone for any physical damage (like dents or significant damage due to a drop). If none is found, they will replace screen for free.
Make sure to back up your data before handing over your phone to them.
Jewel138
Beginner Level 3
Galaxy S
Ok I will do it asap
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ram_ram
Expert Level 5
Galaxy S
Samsung ask invoice for free replacement of display if you pay for display Green line appear again take good decision
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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