Green Line Issue

[Devison]

I trusted @SamsungIndia and spent over a lakh on my Galaxy S22 Ultra. Now, a green line suddenly appears on my screen — a known Samsung defect.

Samsung promised free screen replacements for this issue till Sep 2025, but the service center rejected me saying my phone is 3 yrs 3 months old.

This isn't accidental damage. No drops, no cracks — just a faulty display.

Why am I being penalized for Samsung’s hardware fault?

I feel betrayed. Is this how Samsung treats loyal customers who invest in premium devices?

Please do the right thing. I deserve a proper resolution.

#GreenLineIssue #SamsungDisplayDefect #SamsungS22Ultra

[Santhosh369]

I'm filling a complaint this Friday. I'm tired of their BS.. they'll make you run around until you get irritated and forget about it.

[Devison]

I feel the same , I visited service center this morning and waiting for long just to get rejected and they say your mobile is 3 years 3 minths old . Offer is valid only for mobile under 3 years .

You will have to pay the replacements cost of 25K

I am filing a complaint now

[BiRdMaN]

This is so unacceptable from a brand like ScAMSUNG
So many users are complaining about the battery and green/pink line issues but Samsung is doing nothing and they are too involved in OS updates as they've promised for 4 to 7 years of updates and forget other issues
It's like we will keep our promise we give you 7 years of OS updates but will not fix BUGS

All these issues are coming after updating to ONE UI 7

Maybe ScAMSUNG wants us to change our phones every 2-3 years

[Dgpg]

My S22 ultra Same Problem, Please consider it....

[iamrohitkm]

They will provide free screen replacement.

[ram_ram]

My s22 mobile display got Green line on 1st of Jan after software update out of warranty after software update out of warranty after repeated request samsung changed my mobile display free of cost samsung service center and samsung customer support don't provide free replacement open my galaxy app send email to Samsung care + you will get positive reply try

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable for out of warranty products.

Rest assured, we are dedicated to delivering best-in-class services, and all repairs are performed by trained and certified engineers of Samsung. Additionally, all parts used will be genuine to ensure the highest quality of service. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

Warm Regards,
Samsung Customer Support

[Devison]

They didnt guide me , they asking me to pay 26k for a display for which a green line appeared on my screen coz of samsungs fault after upgrading my software.

When it is announced that the free display will be replaced till September 2025 for the same issue , why was I rejected sayinh my mobile is 3 years and 3 months old when there is no sign of wear and tear nor a scratch and dent.

This is not the coordination I expected from Samsung for being a loyal customer.