Original topic:

Green Line Issue - Samsung S22+

(Topic created on: 08-01-2024 04:51 PM)
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EliotWicker
Beginner Level 5
Options
Galaxy S
Green Line Issue on Samsung S22 Plus After Update – Seeking Resolution

I'm reaching out to share an issue I've encountered with my Samsung S22 Plus and to seek advice on how to resolve it.

Two days after installing the latest software update, a green line appeared on my phone's screen, running vertically. My phone is only a year old, and I've taken great care to keep it in perfect condition. The appearance of this line is concerning, especially since it seems to have been triggered by the recent update.

I've read that similar issues have been reported with other Samsung models and that in some cases, Samsung has provided free screen replacements for affected devices. Has anyone else experienced this issue with their S22 Plus? If so, how did you resolve it? Were you able to get a free screen replacement?
10 Comments
MR_PRIME
Expert Level 5
Galaxy S
You can also get free replacement if your smartphone name is not in list But you'll have to follow some steps and that will took more patience and time.

Capture a picture of your smartphone and post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of the member will directly coordinate with you.
He will ask you to submit your smartphone to service center and they can't refuse.if they refuse directly call that authorised person. service center will dignose your smartphone and send the report to Samsung directly. After your phone's display would be replaced free of cost.

It may take around 15 days

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
00ritu
Active Level 1
Galaxy S
I received a message to connect to the customer care. I had already done it twice. After that there's no communication from Samsung
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sagarsw
Active Level 3
Galaxy S
Bcoz of this I am not updating my s22+
shivmgor
Active Level 9
Galaxy S
Good day. I have installed the most recent security patch on my Samsung Galaxy S22 Plus and have not encountered any problems aside from subpar battery life.
Rajv
Active Level 6
Galaxy S
I have similar issue and waiting for an answer from Samsung. Screen replacement is costing 13k.
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace /repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
EliotWicker
Beginner Level 5
Galaxy S
I tried that, they said its not cover under samsung screen replacement policy
goodthings
Expert Level 5
Galaxy S
Complaint repeat again and again on same chanel. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.