Original topic:

Green Bar on The S22 Ultra Display

(Topic created on: 08-07-2024 11:32 AM)
195 Views
Duelboy01
Active Level 2
Options
Galaxy S
So Recently i unfortunately got the Green Bar on my Display. It just randomly appeared while using the Phone. Really dissapointing considering its been only 2 years since purchase and its a Flagship. Whats worse is samsung service. No service center is interested in making a job sheet. All they say is you have to replace the display at full cost. Also i got two different quotations and different services centers. One of them asked for 25k rupees and another for 20. I tried mailing samaung service head and also different channels. But still no response. I've seen many community posts with the same issue and they had there display replaced for free. It works if i put the refresh rate to standard tho 

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8 Comments
Aesculapious
Active Level 5
Galaxy S
I had the issue, and I have care+. So what I did is, I claimed the care+.
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Duelboy01
Active Level 2
Galaxy S
Yea sorry i don't
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Aesculapious
Active Level 5
Galaxy S
I replaced the battery and display.
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MR_PRIME
Expert Level 5
Galaxy S
You can also get free replacement if your smartphone name is not in list But you'll have to follow some steps and that will took more patience and time.

Capture a picture of your smartphone and post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of the member will directly coordinate with you.
He will ask you to submit your smartphone to service center and they can't refuse.if they refuse directly call that authorised person. service center will dignose your smartphone and send the report to Samsung directly. After your phone's display would be replaced free of cost.

It may take around 15 days

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.1723011406842.jpg
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Duelboy01
Active Level 2
Galaxy S
The service center is asking full price for it
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

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