Original topic:

Glowing 4 edges on s23 while in dark background

(Topic created on: 3 weeks ago)
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Sak_knyt
Active Level 1
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Galaxy S
Recently i have noticed glowing light along all 4 edges of my galaxy s23 when im in a dark background and when i took professional advice they told be that it is probably gluegate issue idk about it after noticing it now its so irritating. When i contacted the service center and samsung help they told me i have to pay for display replacement which i haven't even dropped or damaged my phone. It still looks like new without a single scratch.
5 Comments
Galaxy S
Even my S23 had gluegate issue ,around front camera.
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Sak_knyt
Active Level 1
Galaxy S
Yesh at first it was just around the camera but now it covers the all 4 edges along with the cam
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talkbackuser
Active Level 4
Galaxy S
it is hobby of Samsung phone
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already coordinated with the service center team regarding your device issue, they have provided you with information after inspecting the device physically, as per Samsung guidelines. Please be assured that they have given you all the correct information regarding the repair process.

We suggest that you visit the service center again and submit your device for further processing. Rest assured, we will provide best-in-class services, and the repair will be carried out by trained and certified Samsung engineers. Additionally, all parts used will be genuine.

Warm Regards,
Samsung Customer Support

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Sak_knyt
Active Level 1
Galaxy S
Why should i have to pay for an issue which is clearly a quality issue by the manufacturing side i don't have any physical or water damage on my phone. I mean it is really annoying paying 69k for a smartphone and after 1 and half year it shows defects which are really irritating the user..
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