Original topic:

Getting low speed of 5G and loosing signals after ONE UI 8 update

(Topic created on: Thursday)
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idrive
Active Level 2
Options
Galaxy S
Samsung please fix my issue and provide better security update of oct 2025 .....I m getting low speed of 5g everytime and it looses signals of 5G and switched to 4g......my brother is using SAMSUNG A56 and I am using S24 ....in the same room my brother A56 is getting 50-70 MBPS SPEED AND mine S24 is only getting 1-3 MBPS SPEED after pressing AIRPLANE Mode....call drops are even more happing while I am having 5G Mode...that's why I often switched to 4g ......please fix this bug in October security patch 2025



Network promblem solution
16 Comments
YOUR_EX
Expert Level 5
Galaxy S
Dear, i try to suggest u, please complaint to the samsung customer support team or samsung service center through the WhatsApp or call. I hope they will fix your issues soon.

If you find this helpful, I'd appreciate it if you could accept it as a SOLUTION by clicking 3 vertical dots on my reply. Thank you 😊
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jarvis12
Active Level 3
Galaxy S
No benefit but you can try it
vinayak9
Active Level 7
Galaxy S
This issue with across devices for one ui8 updates
salmusalim
Active Level 6
Galaxy S
Yes,S24 also same problem
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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idrive
Active Level 2
Galaxy S
How to send log files
goodthings
Expert Level 5
Galaxy S
Please go to main page of Samsung Members App, click on support, click on feedback, click on error report then follow instructions on the screen. Log files automatically send by system after send error report immediately but don't close Samsung Members App during this process until complete. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
idrive
Active Level 2
Galaxy S
Thanks I send it
goodthings
Expert Level 5
Galaxy S
You're welcome.
0 Likes