Gap between display and frame - s24 base model

[adi30995]

There is a gap between the screen and the frame at the bottom right on the S24 base model. I checked in the store, and it's only available in the 128 GB variant. Is this gap acceptable, or should I be concerned about a defect?

[adi30995]

You'll see it when you zoom in between the screen and the bezel. Please ignore the screen guard

[Tech_xplorer]

Isn't your screen guard giving an illusion of a gap?

[adi30995]

You'll see it when you zoom in between the screen and the bezel. Please ignore the screen guard

[Tech_xplorer]

Got it. Please visit a showroom and check available device there. If it's a gap then you must get a free replacement.

[adi30995]

I went to the store, and the 128 GB variant has it, but the 256 GB variant doesn't

[Tech_xplorer]

That doesn't matter ask them to replace your device and get this issue resolved. If all 128 GB has this problem than ask them to replace it with 256 GB variant without paying extra money. Don't spare them

[adi30995]

Thanks. Will check with service center

[adi30995]

I went to the service center. They said the gap is intentional, and there is no problem.

[Tech_xplorer]

Did you ask them why it isn't there in 256 variant?