I've been having some trouble with my Galaxy S24 Ultra. Sometimes when I'm using apps like YouTube or the phone call app, my phone just freezes up and doesn't respond. I have to restart it with the power button to get it working again.
Try it, and if it doesn't work, you should contact Samsung customer service or go to the nearest Samsung service center in your country. #Samsung #CustomerService #TechSupport
Your device may freeze or become unresponsive due to insufficient Memory and Storage space. If this is the case, try the following steps.
First, check your device's Memory and Storage space.
Step 1. Go to Settings, then select Device care. Step 2. Check the remaining storage space by selecting Storage and memory space by selecting Memory.
If there is insufficient space on your device, you can clear the cache by optimizing your device. Optimization closes apps running in the background, manages abnormal battery usage, and scans for crashed apps and malware. Follow the steps below to optimize your device.
Step 1. Go to Settings and select Device care.
Step 2. Tap Optimize now.
Step 3. Once optimized, tap Done to finish
Check your device in Safe mode Perform a Factory data reset
