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Original topic:

Galaxy s22 display one ui not responding problem

(Topic created on: 04-12-2024 10:19 AM)
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TANUMOY123
Active Level 4
Options
Galaxy S
Hii i am using galaxy s22 5g suddenly notice bottom of the screen one ui not responding show i restart and also latest update then till it show how could i solve this please help me 

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10 Comments
Galaxy S
Goto Settings> Apps> One UI home> Clear data of the app.
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TANUMOY123
Active Level 4
Galaxy S
Try this not solve can go service centre
Solution
goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Niharshah
Active Level 3
Galaxy S
This is problem manyl samsung s23 and s24 users are facing. This will probably happen while using WhatsApp.

Many have raised the issue but @samsungindia and @whatsapp are doing nothing.

I went to service centre they just factory reset my phone and again after installation pf WhatsApp with data same problem occurs
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TANUMOY123
Active Level 4
Galaxy S
My case same problem occurs
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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JithinAjith
Expert Level 3
Galaxy S
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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the_mastermind
Beginner Level 5
Galaxy S
Is your issue resolved??
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