Galaxy s20 fe 5g back camera pictures blur

[PVRK28]

While we are taking pictures with s20 fe 5g back camera. Pictures are getting blur. Need solution for this

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We'd request you to follow the easy troubleshooting steps which might help to solve the issue.

Check physical condition of your camera lens.
1. Broken camera lens.
2. Scratchy camera lens.

Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

[Ak5hay_09]

True camera is beame very poor and quality of image's ae getting very low, blurry and blemish.