Original topic:

Galaxy S9+ Display Burn

(Topic created on: 07-16-2024 10:14 PM)
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RoamingInTheGalaxy
Active Level 6
Options
Galaxy S
Soooo, I always keep the AOD on my phone active and for some reason the brightness of the AOD doesn't go low automatically (despite auto brightness being active), and I guess due to that, the display have got a burn or something, i don't know, look at the image below and let me know what is it, I tried taking a screenshot and then check the screenshot to make sure it's not software related, and the clock was not visible on the screenshot, so is it related to the hardware?

image


8 Comments
nimbster
Beginner Level 4
Galaxy S
Yes screen burn is a hardware issue. Same happened with me in my watch 4 classic. Got it replaced under warranty.
Galaxy S
Does it go away if I give the screen some rest? Like keeping it off for a few hours or a day?
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owl123
Active Level 10
Galaxy S
You can try but the in most of the cases the burn in is permanant
Galaxy S
I see
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owl123
Active Level 10
Galaxy S
Yes, it's a burn in. Pretty common issie with oled displays
Galaxy S
S9 plus' display is Amoled lol
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owl123
Active Level 10
Galaxy S
Oled amoled same thing
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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