Galaxy S23 Ultra Widevine L3 Issue

[ayan65]

My Galaxy S23 Ultra is having issue after recent update and Widevine L1 is downgraded to L3 not able to stream HD content in prime video Netflix etc.

[SandyPr]

Re login should ideally solve the issue.

[Mrboss007]

Same here

[ayan65]

It's working now for me goto settings > about phone > software information> click on Google Play system update. Update the phone it will get restored

[catchdoon]

It worked like a charm. Thanks a ton mate. Hundreds of solutions from rooting to what not but solution lies in just a simple process.

[Tomsom]

Thank you. Worked for me

[jamesbond008]

Still not working after doing all above steps.
DRM info app confirms I have HDR10, HDR10+, HLG, Widevine L1, etc support.
But Netflix shows otherwise and that too with different system id 🤣🤷 **bleep**.

I believe Netflix app is fetching my device info from my neighbours device. It shows no support and a different system id🫡🤦

[chitrakhs007]

None of the above mentioned methods worked for me I just cleared the app data and it worked like a charm

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[AdultKid]

Yes mine S23 Plus is also set to Wideline L3. Any solution