Galaxy S22 Ultra one UI 6.0 update

[wongskie]

How come my phone dont have the latest update while some older phones already have it. Did I miss something? Last update I have is on june 2023 

[wongskie]

I think there's something wrong with this phone I found some updates in the security and privacy but when I click nothing happens no updates

[Zammi]

This is because you update is too old June 2023.

[wongskie]

Yes how can I make it latest if I cannot update

[wongskie]

Do you think I can demand to replace the device?

[Zammi]

If you have 2 years Care+, go to the service center to check.

Btw what is the full model code? You can get it from settings. Search for Model code.

[wongskie]

Model code
SM-S908EZGHXSG I dont think I have the 2 yrs care +. Thats why I want to sort this out asap before my warranty expires

[Zammi]

Yes. Visit the Samsung service center before your warranty expires.

[Zammi]

If you have a PC or Mac, try to update with the smart switch .

https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/

[wongskie]

Just tried now and no update also. Only restore or backup

[ShukrizamRazak]

For your info as a samsung user we every month get a security patches update before the major android update release.Did you use data or wifi at home?Because the auto update sometimes require a wifi connection depend on your selection.