Original topic:

What is wrong with the camera of Galaxy s24 ultra

(Topic created on: 03-05-2024 01:33 PM)
126 Views
Omar-S24ultra
Active Level 1
Options
Galaxy S
I'm not satisfied with the camera quality and the network for my samsung s24 ultra. Is it only me or others having same issues. I regret exchanging my Note 9 for this phone. 

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4 Comments
MOQBALI
Expert Level 2
Galaxy S
Samsung changed the concept of photography in the S24 series to be closer to reality. While the previous series used improved photography, so you will feel some difference in photography. Of course, professionals know how to adjust the camera. But it is said that there will be a camera update in the coming days. Currently, it has been released in Korea and America
Zammi
Active Level 9
Galaxy S
For the network, try to switch Network mode to LTE to see if that makes any difference.

And screen color, increase the vividness to maximum.
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Samsung_specialist
Community Manager
Options
Galaxy S

Please check your phone storage space. If your phone does not have enough space.

Please also try the following:
- Check if you have installed any third-party apps that may be causing this issue.
- Check for any updates available for your device. Go to Settings > Software update > Install updates.
- Try resetting network settings: Go to Settings > Scroll down and tap on "General Management" > Tap on "Reset" > Select "Reset Network Settings".
- Restart your phone. Hold down the power key and volume down key simultaneously for 7 to 10 minutes.
- Try clearing the cache of the camera app. Go to Settings > Apps > Select the Camera app > Tap on Storage > Clear cache.


If the problem persists, please send us an Error Report by following the steps below.

Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.

To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.

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Galaxy S
:(
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