Original topic:

Galaxy S21Fe weird bug and heating issue and battery drain

(Topic created on: 11-10-2023 11:43 PM)
612 Views
Adi_S21fe_888
Active Level 3
Options
Galaxy S
I'm using samsung s21fe SD888 version in normal browsing like youtube,insta phone some time heats up(warm).
And the weird bug while I'm office cubicle network change to 4G(lte) and it heats alot and battery drain is too high like 3 hours and apart from that 4G network will show but I get a notification no internet access to this network. I'm in AC cabin and still phone throttle/heats up a lot and ALWAYS ON DISPLAY why they gave this feature ideal drain in night with AOD ON is 12-20%
NOTE : NO GAMING NO CAMERA JUST NORMAL YOUTUBE AND INSTA AND OTHER BROWSING STUFF 

anybody else facing this kind of issue
any solution about this or any information please comment

Fun part is in my home I'm in 5G connectivity no heating issue battery backup also decent I can get 5 hours screen on time

UPDATE : after AOD OFF now ideal drain is 10% but 5G is ON and sone apps in RAM.
8 Comments
Galaxy S
Same here brother
Without gaming it drains too fast.
They have tonfix it very soon.
Adi_S21fe_888
Active Level 3
Galaxy S
I don't think it will fix brother its a hardware issue
I thought it will have 3 years update but hardly 1 year it will complete or not I doubt
0 Likes
AtG1985
Active Level 8
Galaxy S
I don't think they will fix this.
Adi_S21fe_888
Active Level 3
Galaxy S
software thing they can fix mostly the ideal drain now with AOD off ideal drain is 10%
They can fix this and other software little bit things so it will easily 5 and half hours backup easily
0 Likes
piyussh07
Expert Level 5
Galaxy S
Feels like mera Exynos vala hi acha hai isse to😂
Adi_S21fe_888
Active Level 3
Galaxy S
Feels like paise barbaad 😅🤣
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Ajay_das
Expert Level 1
Galaxy S
Call to customer care 1800407267864 Complaint dere battery draining issue, say next update plz recover
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