Original topic:

Galaxy S21FE 5g poor signal reception problem

(Topic created on: 04-24-2023 06:05 PM)
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Ritish Sharma
Active Level 1
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Galaxy S
I am using samsung S21FE from last 6 months. Signal reception of S21FE is very poor in terms of 5g reception. I also have Oneplus Nord 2t mobile alongwith S21FE. My oneplus nord 2t works very good and shows full 5g signal strength whereas S21Fe placed alongside with my oneplus device shows no 5g signal or very week signal. Very bad mobile of Samsung. I have spent 35k but it all goes waste. S21Fe is very bad mobile in terms of signal reception specially in 5g. I am very disappointed with my mobile and Samsung. Very Poor.
4 Comments
Ritish Sharma
Active Level 1
Galaxy S
I have also tried safe mod as suggested by samsung support team but it doesn't work there also. I have 5g connection, my sim is 5g enabled, my area has very good 5g connectivity and my other mobile of Oneplus brand is working very well in same location with very good 5g signal strength but my Samsung S21FE keeps on fluctuating between 4g and 5g network. Everytime it needs to get airplane mode on and then off it to connect with 5g but after only 5 minutes it again looses 5g signal and return back to showing LTE+ Signal i.e. 4g. It hardly stays on 5g for 5 to 10 minutes only and then looses the signal. It has very week 5g signal reception. Pls provide any update to fix this🙏
Ritish Sharma
Active Level 1
Galaxy S
Now a days, i am facing trouble not only in 5g connectivity but in 4g data connectivity also. It often shows very low signal in an area where other mobiles are working properly. Its data connectivity speed is very slow. And it often looses the signal.
Digendra
Active Level 6
Galaxy S
Same problem with me very poor quality signal
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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