Original topic:

Galaxy S21 Plus 'Pink Line' in display after May-23 update

(Topic created on: 06-13-2023 11:24 AM)
1071 Views
Tahmid56
Beginner Level 2
Options
Galaxy S
Just after 2 years of purchase, my Samsung Galaxy S21 Plus has been cursed with a pink line, just 2 days after I installed the May-23 update on the phone. The line is so pink and so conspicuous that other contents of the display seems pale compared to this line. 
I hate this fact that I trusted Samsung this much and wasted my savings on this phone, so that I could be presented with a heartbreak ftom the company just within 2 years. 
I demand a free display replacement from Samsung authority. 

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10 Comments
Galaxy S
Vertical Green, Pink, White lines issue is in all phones with Samsung display.

Spread the issue on Twitter via below link for free replacement

https://r2.community.samsung.com/t5/Others/Green-Pink-White-vertical-lines-issue-on-Twitter/td-p/139...

Samsung CEO link to raise concern

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...

Watch video about this issue in below post

https://r2.community.samsung.com/t5/Others/Amoled-Display-Issue-Green-Pink-Line/td-p/13791630
mHappiee
Expert Level 5
Galaxy S
Backup your data and go to nearby Samsung Service Centre.
.
Ask them to fix it.
.
Do mention that it happened after applying May software update.
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Galaxy S
After S20 plus now S21 plus customers suffering.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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manojio
Active Level 1
Galaxy S
When we got solution
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monukk
Active Level 5
Galaxy S
But im using s21 plus may nd june updete run no problem display
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Sooraj_96
Active Level 1
Galaxy S
Even I faced the same issue and got replacement after report my issue to higher authority
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Tahmid56
Beginner Level 2
Galaxy S
Was your device under warranty?
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Sooraj_96
Active Level 1
Galaxy S
No.it was out warranty. But it took me lot of communication with the Samsung team for getting the claim.and we have to submit the phone to the service centre too. They check any physical damage is occured or not then only they consider for that .
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