Galaxy S21 FE 5G

[amssatham]

After the October Security Patch Update,

Portrait Mode and 3× Lens Pictures Are Fully Blurred and Not Clear Pictures 

How to solve this ? #Samsung #SamsungIndia

Portrait 3x Picture 

[Ramyaboda]

Same

[amssatham]

Which Mobile ?

[Ramyaboda]

24 ultra

[amssatham]

Omg 😲 S24 Ultra same problem?

[PraveenPrö]

Yes my galaxy s20 plus have same issue ... camera contrast is high when taking pictures from main camera.. and 3x zoom is blur.. totally this update made device camera very bad..

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly perform the following steps to resolve your issues.

● Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

● Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

● Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
●Clear camera application data: Apps>Camera>Storage>Clear Data
●Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[आdarsh]

There is no solution brother, Samsung has degraded the camera by giving updates.