Original topic:

Galaxy S21 FE 5G Display Line Issue Thread

(Topic created on: 06-02-2024 03:27 PM)
467 Views
KarmokarDhruv
Active Level 3
Options
Galaxy S
Hey Samsung Community,

I need your help with a serious problem affecting multiple S21 FE 5G users, myself included. Many are seeing a vertical white line on their screens after the June/July update. 

I personally have never dropped my phone and don't have any kind damage on the display. I have tried safe mode and checked for updates, but the line's still there. Anyone got a fix? Let's get Samsung's attention on this matter as it's just not acceptable to get these sort of issues on a phone that's just a year from its launch ! I demand Samsung to provide answers and if any solution is there please let us know as it's purely a software issue that's the cause of this problem.
I don't believe the user needs to pay for a screen replacement if that is the necessary action that is needed to be done.
image
The line just came up in front of my eyes as I was scrolling in WhatsApp 


image
The line is responding to the brightness of the display. It's intensity changes with increasing/decreasing brightness.


image

Edit : Issue has been solved thanks to Samsung Customer Service.
Edit (05/11/24) : Just check with Samsung's support teams on twitter, they helped me get a new display for no cost. Just make sure that your phone has no physical damage. 

87 Comments
prathamesh295
Beginner Level 2
Galaxy S
I have also s21 fe 5g same green line problem after software update on 29 april 1 green line and today was a 2nd line come .
0 Likes
rash7
Beginner Level 2
Galaxy S
I am also facing the same issue
0 Likes
ROZAJMERI
Active Level 7
Galaxy S
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
0 Likes
Members_mFQLPOy
Beginner Level 2
Galaxy S

Yes I have a similar issue

0 Likes
Ganeshkudale07
Beginner Level 2
Galaxy S
I also having issue of green after software update
0 Likes
Ganeshkudale07
Beginner Level 2
Galaxy S
S21 FE
0 Likes
sapna10000
Active Level 1
Galaxy S
So what's the solution?
0 Likes
Samsung_efTr1Ee
Beginner Level 2
Galaxy S

How does your issue solved? Can you please share details

RadheshBhoot
Beginner Level 3
Galaxy S
Yes even I want to know as same white vertical line on right side
0 Likes
ppadhy
Beginner Level 2
Galaxy S
I have also got the same issue. A vertical white line.
0 Likes