Galaxy S21 FE 5G Display Line Issue Thread

[KarmokarDhruv]

Hey Samsung Community,

I need your help with a serious problem affecting multiple S21 FE 5G users, myself included. Many are seeing a vertical white line on their screens after the June/July update. 

I personally have never dropped my phone and don't have any kind damage on the display. I have tried safe mode and checked for updates, but the line's still there. Anyone got a fix? Let's get Samsung's attention on this matter as it's just not acceptable to get these sort of issues on a phone that's just a year from its launch ! I demand Samsung to provide answers and if any solution is there please let us know as it's purely a software issue that's the cause of this problem.

I don't believe the user needs to pay for a screen replacement if that is the necessary action that is needed to be done.

The line just came up in front of my eyes as I was scrolling in WhatsApp 

The line is responding to the brightness of the display. It's intensity changes with increasing/decreasing brightness.

Edit : Issue has been solved thanks to Samsung Customer Service.

Edit (05/11/24) : Just check with Samsung's support teams on twitter, they helped me get a new display for no cost. Just make sure that your phone has no physical damage. 

[AshishV1997]

even I am facing same issues on my S21 FE post software update but no response from Samsung Team . They are asking me to pay additional 13k for display change as my mobile is out of warranty.

[Rincchupraju]

Worst customer service ever @samsungindia

[Rincchupraju]

Same issue with me yesterday. phone is only 1year 4 month old i send a mail regarding this but they are not ready to give the free service because phone is not under warranty #worstcustomerservice #samsungindia #hardwareerror

[shettigar]

This is S21 FE mobile issue started  12/03/2024. 

[shettigar]

Another flagship mobile S22 ultra. I got 2 bumper offer from esteemed Samsung mobiles. 
display issues. No more Samsung. I was buying Samsung all products mobile I have purchased more than dozen. Now the time has come to quit Samsung. 

 

[Tejq]

If any one got free screen replacement then please send me your job id or bill no.

[Tejq]

I connected with customer service they are asking about job id or bill no so then they can have look and give free screen replacement for me also

[pallob_barai]

In my Samsung Galaxy S21 FE, white line appeared. It is 1.5 year old, exynos version. Never dropped from any height. I was seeing youtube, and suddenly, the very first line appeared. I went to the nearby service center and they said that 13.5k needed for screen replacement. It is too high and I didn't replace it yet. Now total 8 lines appeared on the screen . No dent, no scratches on the screen , on the back, nothing. Only the line issues. Can any one of suggest something to me what should I do?

[Nidhi_Mehta]

My samsung s21 fe 5g shows one white line from yesterday on display i restarted my phone, updated, factory reset done everything.. still the white line shows on the screen please help me out with my this problem

[Nidhi_Mehta]

I want to have free screen replacement