Galaxy S20+ One UI 3.1 - App Draw User Interface Issue

[SkoobyDu]

Hi,

I'm hoping someone can help (I've just created an account). Hopefully you can see from the screen shot I have just added, there seems to be a UI draw issue where the Navigation bar is sitting on top of the "Personal" and "Work" profile selection buttons. I've had this since an update earlier this year and it doesn't seem to get fixed in any subsequent monthly updates. I' cant select either  "Personal" or "Work" and currently can only access my work apps via a search in the app draw. I can change the navigation bar to gesture, but with my fat fingers gesture controls just don't work for me, so I need those navigation buttons. It looks like the  "Personal" and "Work" buttons should be sitting above where they are.

Any idea?

Thanks in advance.

Phone is a Samsung Galaxy S20+ on EE 

In Addition:

I should add, that I have had Samsung Remote Support take a look and they couldn't fix it either. They raised an issue through the Samsung Members app to the dev's, although that was a while ago now. Oh and it has been rebooted many times.

[GunnerBomb]

First try clearing the cache from the recovery option and then flash firmware via Odin.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SkoobyDu]

Thanks I have done.