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06-03-2021 06:41 AM in
Galaxy SI recently dropped my phone and needed to have the screen replaced. Enough of the screen was still working for me to tell the the battery was still holding charge as normal.
After having the screen replaced my battery was draining insanely fast (even with phone turned off overnight the battery would be flat in the morning when I had charged to 100% before going to bed).
I had the battery replaced (twice!) thinking this must be the issue, however the same thing is still happening.
I have ran the phone in safe mode to check if there are any apps causing the issue, but it still occured
Basically I am wondering whether dropping my phone caused damage that is causing this. But then wonder why it didn't happen before getting the screen replaced. Also wonder whether the screen replacement is causing the issue, but if so surely that wouldn't cause the battery to drain so fast when turned off.
Apologies for the long post, any help would be greatly appreciated!
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06-03-2021 07:36 AM (Last edited 06-03-2021 07:38 AM ) in
Galaxy SConfigure/ Disable Always-on Display. ... The AOD lights up when the phone gets a notification. If you get a lot of app notifications then this can be a reason why your S10 battery drains fast overnight. If you really want to improve the battery life of your S10 or S10 Plus, turning AOD off can prove advantageous.
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06-03-2021 08:53 AM in
Galaxy SOtherwise the screen replacement is not done properly. Please have it checked, it might be leaking current.
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06-03-2021 12:29 PM in
Galaxy S- Mark as New
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06-05-2021 11:38 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
