GALAXY S24 ULTRA FREEZE ⚠️⚠️

[SauravS24Ultra]

Will you give Rs 1.5 lakh to the company for all this? Samsung galaxy s24 ultra freezes while running (phone pe) app and nothing is working .. What is the benefit of using a flagship phone. Can you explain? @SamsungIndia 

[BiRdMaN]

So sad
😮

[Adarsh890]

i have i don't got any problem like this

[Manash_B]

Many such issues are there, i am facing too, on whatsapp if we open a video or a photo and then minimize it, then try to open it by clicking on homescreen whatsapp icon, it freezes and opens after 5 seconds

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third party application.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[SauravS24Ultra]

I have 400+ GB free space in my phone what are you talking about the **bleep** tips