Front Camera Issue

[Adeeth]

Hi,

Is there a software glitch when we open the front camera while using either the default camera app or third party camera app where a blue spot is shown on the screen and when a photo is clicked. Whereas the screen has no such spot which using the rear camera or normal phone.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Adeeth]

If you can see the image there is a blue dot which can only be seen when a photo is clicked using front camera on s25 ultra whereas it is neither seen on the display or when using the rear camera.

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.