Original topic:

From Realme to Real Pain

(Topic created on: 8 hours ago)
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rayeesah
Active Level 3
Options
Galaxy S
Switching from Realme to Samsung felt like upgrading… until reality hit harder than my phone on a tiled floor. My 6-year-old Realme is still going strong—great battery, smooth performance, no complaints. Meanwhile, I spent ₹70,000 on the Galaxy S23, expecting a spaceship and got a bullock cart.

The phone doesn’t feel premium—it feels more like a demo piece from 2019. The UI lags like it’s on a tea break, it's still chilling on Android 14 while Google is out here beta-testing Android 16. And the battery? I’ve bonded more with my charger than my friends lately—charging it 4 times a day like it’s a newborn baby needing attention every few hours.

Honestly, I expected a flagship. What I got was a flag… with a tiny ship.

6 Comments
tejas2311
Active Level 6
Galaxy S
😂😂 s23 lag ho raha hai?
sumitdala
Active Level 10
Galaxy S
You should've bought the S23 Plus model.
Indeed, battery don't last that long. The screen size is also small. But please don't say that it's hanging. I also own one. It don't hang. Sometimes yes, it heats up a lot. But never saw a lag.

I use it as my primary phone. And I don't use it that much. Only have samsung and Google apps. No third party app. Use it only for browsing, calling, and WhatsApp purposes. And I think it's enough for this phone. I tried gaming, But the screen size is too small and battery is even smaller.

So, i think you should get a better phone for your purposes. Consider upgrading or buy a secondary phone.

Best wishes ❤😊
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rayeesah
Active Level 3
Galaxy S
In my case, the story is different my dear. 😊
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RREaliene
Active Level 5
Galaxy S
Bro This Line "Like It's A Newborn Baby Needing Attention Every Few Hours" 😂😂😂

Samsung Be Like: Humko Bachpan Achchha Lagta Hai 😂😂
rayeesah
Active Level 3
Galaxy S
Exactly brother 😊😊😊
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

We want to inform you that as of now, their is UI 7 beta program running on S23 series. To stay updated, please remain active on the Samsung Members application, as you will be notified when the stable update arrives on your device.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

1. Galaxy device lagging issue: ● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

2. Galaxy device battery drain issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

8. You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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