Frame problem

[SAniloy]

It's been a month since I've been using a Samsung Galaxy S25 Ultra. I also use a silicone case for safety. Yesterday, I was cleaning my phone and noticed some scratches on the phone's frame. Has anyone else experienced this problem? Is that scratches or something else 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[sehrawat90]

How did you solved the issue