Ado
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05-20-2021 08:28 PM in
Galaxy S
Hi All.
I need your help, as the fingerprint sensor of my Samsung S9+ is not working
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05-20-2021 08:40 PM in
Galaxy S
Hi Ado .. I did a quick research online and looks like its a know issue with S9 series.. Check this link, which gives you a few ways to possibly fix the issue.. Let me know if it works 💪
https://nerdschalk.com/how-to-fix-galaxy-s9-fingerprint-scanner-problem/
https://nerdschalk.com/how-to-fix-galaxy-s9-fingerprint-scanner-problem/
Ado
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05-22-2021 05:18 AM in
Galaxy S
Hi Ashwin.
Unfortunately I've tried all the steps in the link but the finger print sensor is still not responding
Unfortunately I've tried all the steps in the link but the finger print sensor is still not responding
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05-22-2021 07:32 AM in
Galaxy S
I hope you tried the Factory Reset option as well and if the issue still persist then it could be a hardware issue. Please visit an authorised Samsung service center to get your device fixed. All the best bro 👍
Ado
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05-25-2021 06:11 PM in
Galaxy S
Hi Ashwin.
I dun want to do the factory reset now as it will delete all the info .. nd I dun have a backup storage currently, so I kept it as a last solution.
What happened has happened suddenly so I dun think it's hardware issue.
Currently I'm trying all tricks and steps online but in vain
I dun want to do the factory reset now as it will delete all the info .. nd I dun have a backup storage currently, so I kept it as a last solution.
What happened has happened suddenly so I dun think it's hardware issue.
Currently I'm trying all tricks and steps online but in vain
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05-25-2021 06:15 PM in
Galaxy S
Sounds like a hardware issue.
Samsung_special ist
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05-27-2021 09:37 AM in
Galaxy SHi,
Please bring the device to a Samsung Service Center. A technician will be able to check and assess the issue.