Original topic:

Fingerprint icon always visible

(Topic created on: 12-02-2022 10:08 AM)
516 Views
singhabhinav0002
Active Level 3
Options
Galaxy S
Any faced this issue on S21 FE after OneUI5  , fingerprint icon sometimes just stays on , doesn't turn off.
This can cause screen burn issues.... although it doesn't happen always , but when it does.. the icon just stays there
10 Comments
Yash0k
Active Level 2
Galaxy S
No
Sourav28nov
Active Level 2
Galaxy S
No
0 Likes
S21Fe5
Active Level 5
Galaxy S
I m not facing this issue
0 Likes
godnexuv
Active Level 4
Galaxy S
I am also facing this issue but only when charger is plugged in....
0 Likes
S_Kumar73
Expert Level 5
Galaxy S
You can toggle the settings in order to show or hide Screenshot_20221202_171247_Settings_1000062176_1669981368.jpgScreenshot_20221202_171311_Settings_1000062178_1669981391.jpg
0 Likes
asuvath
Active Level 7
Galaxy S
How to download this font??? Plz help
0 Likes
S_Kumar73
Expert Level 5
Galaxy S
I used VPN to use US galaxy store. I used turbo VPN. Cleared data and cache from galaxy store. Removed Sim. Again opened the galaxy store. Now went yo font settings and click download, then downloaded. Finally reversed the process m
0 Likes
Phoenix10
Active Level 5
Galaxy S
Didn't face this issue
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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