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Galaxy SHi Team,
I’m Krishna Gangrade, using the Samsung S23 FE since March 2024. After installing the April 2025 security update, I’ve been facing a serious issue with the fingerprint sensor.
Before the update, the sensor worked flawlessly. Now, it frequently fails to recognize my fingerprint, and there's no clear pattern—it sometimes works but mostly doesn't. On top of that, I’ve noticed that I have to restart my phone regularly just to get the fingerprint sensor to function temporarily.
This has impacted both the usability and security of the device.
I’ve tried the following steps already:
- Cleaned the sensor area
- Deleted and re-added fingerprints
- Restarted the device multiple times
Unfortunately, the problem still exists.
Device Details:
- Model: Samsung Galaxy S23 FE
- Security Patch: April 2025
- Location: Indore, Madhya Pradesh
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Galaxy SAnd attach screen protecter not glasss
