Filing a legal complaint against Samsung

[luckydaniel]

Hello Samsung community, 

Its been a month I purchased a new device S22 which was automatically updated to android 14 and Ui 6.0

Battery starts drainning 3 to 4 hours maximum life it was . 

Samsung service center downgrade device software without asking me .(Ui 5.1 and android 13 version). I asked for latest software they say it's the latest version they have.

When I asked them why did you change the software , not answer properly. Now I don't have any updates in my device.

No one even samsung different hierarchies are not answering properly.

Just saying your device is working fine.

I had paid them for the latest technology as you all know S22 device was compatible with Ui6.0 .But downgrading any software, is it the policy or standards of samsung company. Even the manager hierarchies dont have any knowledge about UI version and its advantages, they handle my case. One of a manger called on phone from Guru gram head office and said you will get the software update UI6.0 by 11th Jan. Really strange experience. It seems they are kidding😳. 

I have visited many outlets in Delhi even A series like a54 has UI 6.0 version. Now they are making fool .

I asked for the device replacement they are not providing .Not even providing any denial letter of that.

As I could approach to my seller. But there is no one who answered me correctly.I have maintained all the call recording of them. 

Should I go for Consumer court🤔 

Suggest me I am new to this community. 

Those who wants to cordinate can drop me an email modellucky.daniel@gmail.com 

[luckydaniel]

What is Odin

[Techexploreguy]

Stock Firmware/rom flashing tool for Samsung devices.

[luckydaniel]

How you did

[Communicator]

Try once using samsung official smart switch app for pc, backup data once before updating.
Just download the app and proceed with instructions and you will get the latest version.

[jity3112]

Hello samsung
I am using s22 ultra as my daily driver, and till now i haven't recieved one ui 6 update, which other devices are using already.
So I want the solution regarding that.

[R6S-Buck]

Update already done for S22 Ultra check phone serial number to identify if it's meant for India or some other country

[vikash0]

HDR videos not supported.. brightness is drop and very low brightness...

[Vishnu002]

Lol!! Bro I'm using s23 Ultra and check my Screen on Time once😂

[infyrajiv]

I'm also facing the same problem. They do not even look at the bast problem, they fully focus on24 sales 😂

[Pradum_yadav]

Mere s23 ka front camera ki quality down h